Privacy Policy

Last Updated: April 7, 2017

LibLob (also referred to as “we”), a product of TopBack Technologies, LLC., is committed to protecting your privacy and informing you about how your information is used. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Service.

What Personal Information About Customers Does LibLob Gather?

Information You Provide: In order to provide you with access to our LibLob mobile application (“Service”), we need to collect certain information about you, such as your name, age, address, email address, and password, and also the Items you list or rent, and your social network. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
Mobile: We may receive information about your mobile device and your location. We may use your location to customize your Service and personalize content. Most mobile devices allow you to turn off location services. We will also ask for access to your camera for purposes of uploading pictures of Items to the site.
E-mail: If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain any messages you send through the Service. You consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on the Service to the email address you give us, in accordance with any applicable privacy settings. For instance, if you are a Lobber, we will send you information about your Item’s rental status. You can turn these notifications off or modify how often and in what form you receive them. We will only send you information directly related to your use of LibLob. You control when and how (e.g. email, push notifications via SMS, etc.) we send most messages to you.
Social Media: LibLob may be accessible through social media applications like Facebook, Google Plus, or Linkedin, or use features associated with social media, such as the Facebook Like button and “share this” button. Your interactions with social media features hosted by third parties (such as the Facebook Like button) are governed by the privacy policies of the companies providing them.
LibLob will not rent or sell your personally identifiable information to others, except in the event of a corporate divestiture, merger, or dissolution.

What Automatic Information Does LibLob Collect?

What are Cookies? We receive and store cookies and other types of information when you interact with us. LibLob sends a "cookie" to your computer or smart phone that contains an identification number that is unique to the device you are using. A cookie does not collect personal information about you, but may convey anonymous information to us about how you browse the Service. We may use session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Your browser may use the persistent cookies on subsequent visits to the site. Persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears after you close your browser. We may also log your cookie's identification number and the URL of the last site you visited. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. We use cookies to provide you with a seamless experience, and so that we can record how our Service is being used.
IP Address and Logins: We may log each visit when our Service is accessed. A log entry can contain the browser type you used, your Internet Protocol address, and the date and time of your visit. This log information is important for security, audit, quality improvement, as well as for monitoring the health of our Service.
Information: We may use clear gifs, also called web beacons, to track the online usage patterns of our users anonymously. No personally identifiable information from your account is collected using these clear gifs. We may also use clear gifs in HTML-based emails to track which emails are opened by LibLob users. This information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make our Service better for our users.

How does LibLob Use Your Information?

We will not spam you. We also will not use or share your information with anyone except as described in this Privacy Policy. WE WILL NOT CALL YOU AND ASK YOU TO SOLICIT OR VERIFY PERSONALLY IDENTIFIABLE INFORMATION.
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain LibLob Services. You may opt out of certain messages as permitted by your settings on the Service.
Following termination or deactivation of your Member account, LibLob may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes, or to maintain and improve the Service. For instance, for the safety of other Users, we may retain access to information about Items you have rented or listed for reliability and safety reports. Furthermore, LibLob may retain and continue to use indefinitely all information (including User Content) contained in your communications to other Users or posted to public or semi-public areas of the Service after termination or deactivation of your Member account.
LibLob support staff may review your personal information during a support call to provide safety and security benefits or to maintain or diagnose issues with our Service.

How is my Payment Information stored?

LibLob collects your personal payment information, including information stored on outside services that you may use with LibLob, such as Stripe. Stripe is a software platform used to process mobile payments. By submitting your payment information and/or linking your LibLob account with an outside payment service such as Stripe, you authorize LibLob to access and use this information in order to provide you with and accept payment for the Service. This allows us to both confirm your identity and provide you with seamless, hassle-free transactions. You can check the current fees, fines, and penalties applicable to use of our Service in our Fee and Commission Schedule.

Who does LibLob Share Information Received?

Third Parties:LibLob may share your personally identifiable information with third parties solely for the purpose of providing the Service to you. In the event of such occurrence, the third parties' use of your information will be bound by this Privacy Policy. We may store personal information in locations outside of the direct control of LibLob (for instance, on servers or databases co-located with hosting providers).
Promotions and Advertisements: LibLob may send you other messages in the course of operation of our Service, such as notifications from other Users, updates about Service changes and features, and important news that may impact your use of LibLob. These communications are considered directly related to your use of LibLob, and may contain banners, ads, or promotional material. LibLob may allow third-party ad servers or ad networks to serve advertisements on the Service. These third-party ad servers or ad networks use technology to send advertisements and links that appear on LibLob directly to your browser. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. LibLob does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks LibLob to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. The LibLob Privacy Policy does not apply to this type of interaction, and we cannot control the activities of third-party advertisers. Please consult the respective privacy policies of such advertisers for more information.
Business Transaction: As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
Your Consent: Any personal information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.
Business Partners: We may use information about you in partnership with outside companies in the course of providing you with additional services related to LibLob. When you purchase, register, or otherwise express interest in a product or service offered by a third party through LibLob or sponsored on our site, you consent to our sharing your personal information with those parties. When you choose to participate in rewards programs, contests, discount offers, or other programs that involve third parties, you authorize LibLob to share your personal information with those parties. Such third parties are authorized to use information that is disclosed to them, in accordance with contracts and agreements between LibLob and third parties. In these cases we will only share the information reasonably needed to provide you with service. Information that is shared with third parties is subject to the privacy policies of those parties, which may differ from LibLob's privacy policies. By sharing this information, you agree that LibLob is not liable or responsible for the actions or inactions of third parties.
Except as otherwise described in this Privacy Policy, LibLob will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Service, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations; (c) to assist government enforcement agencies, or to protect the security or integrity of our site; and (d) to exercise or protect the rights, property, or personal safety of LibLob, our Users or others.

How We Protect Your Information?

LibLob uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your privacy settings. We cannot, however, ensure or warrant the security of any information you transmit to LibLob and you do so at your own risk. Once we receive your transmission of information, LibLob makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from LibLob, at all times.

Compromise of Personal Information
In the event that personal information is compromised as a result of a breach of security, LibLob will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

You Control Your Information
You can change your account information and preferences at any time by logging onto your account. You have the right to request and review information that LibLob holds about you, and the right to request changes to correct inaccuracies. When practical and possible, LibLob will make these requested changes.

Children's Privacy
Protecting the privacy of young children is especially important. For that reason, LibLob does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register as Members. IF YOU ARE UNDER 18, PLEASE DO NOT SEND ANY INFORMATION ABOUT YOURSELF TO US, INCLUDING YOUR NAME, ADDRESS, TELEPHONE NUMBER, OR EMAIL ADDRESS. No one under the age of 18 is allowed to provide any personal information to LibLob or TopBack Technologies, LLC. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at

Links to Other Web Sites
We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by LibLob in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

Conditions of Use, Notices, and Revisions
If you choose to visit LibLob, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions including limitations on damages, resolution of disputes, and application of the law of the state of Florida. Please contact us at regarding any concern about privacy. Please provide a detailed description, and we will try to resolve your concern.

Changes to Our Privacy Policy
Our business changes constantly, and our Privacy Notice and Terms and Conditions may change also. We will post those changes on the Service to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.